Assess

Rahi provides a detailed evaluation of the network and peripheral components to help determine the use case, bottleneck, issues, and concerns within the existing infrastructure. Rahi offers four network assessment service packages to help our customers and Rahi determine which design and planning methodology they would like to choose in planning, implementing, and managing their new network in today’s hyper-scale world.

Basic Hardware Assessment

  • Devices review against capabilities and functionalities (Switches, APs, Wireless controllers Routers, Firewalls, Load Balancers)
  • Infrastructure overview including use case review and device to feature compatibility

Wireless Assessment

  • Everything in Basic Hardware Assessment
  • Wireless Survey
  • Access Layer Switching assessment
  • Recommendations to improve the design, or to mitigate issues

Network Assessment

  • Everything in Wireless Assessment
  • Switching layer assessment
  • Routing layer assessment
  • Security review
  • Topologies to help visualize network flow
  • Recommendations to improve the design, or to mitigate issues

Custom Assessment

  • Wireless Assessment
  • Network Assessment
  • Recommendations to improve the design, or to mitigate issues observed

Plan

Rahi works with customers to strategize and design a plan based on the assessment performed on their network to ensure long term success, addressing security, identity, cloud interconnectivity, application sensitivity, etc.

Rahi’s strong team of network architects develop the design, review the proposed strategy, and create a planned delivery schedule to help put the network implementation, deployment, and management on the right track. Rahi offers four network plan service packages.

Wireless Coverage Design

  • Predictive AP Placement report
  • Omnidirectional vs. Directional antennas
  • Corresponding bill of materials
  • Provide current versus proposed design
  • Conduct whiteboarding sessions with the customer

Wireless Capacity Design

  • Everything in Wireless Coverage Design
  • “Prescriptive” AP Placement
  • Identifying Low/Medium/High-Density areas
  • Identifying optimal upload/download bandwidth
  • Mitigating issues noted during assessment
  • Station capacity requirements
  • Determine service area square feet

Network Revamp Design

  • Assess the current network state
  • Recommend hardware and design based on the requirements
  • Plan migration phases
  • Migration storyboard
  • Lab setup to test the revamped design
  • Corresponding bill of materials
  • Provide current versus proposed design

Custom Design

  • Based on Assessment, provide best practices design recommendations
  • Have discussions with the customer to determine the best path forward
  • Provide at least two options for a hardware refresh and/or upgrade
  • Provide current versus proposed design
  • Conduct whiteboarding sessions with the customer

Implement

Following an agreed-upon network design, Rahi Systems can ELEVATE your network implementation and deployment. Rahi’s team of consultants leverage automation and controller-based scripting to enable smooth error-free deployment and validation.

Rahi offers several service packages for implementation and deployment to help customers migrate their networks to support critical workloads.

Wireless Implementation

  • Create an implementation plan
  • Generate configurations for Wireless Controllers and Access Points
  • Configure the network components
  • Physical installation of the equipment
  • Migrate the services from old to new
  • Perform UAT and generate a report
  • Remediate as needed

Network Implementation

  • Create an implementation plan
  • Generate configurations for Wireless Controllers and Access Points
  • Configure the network components
  • Physical installation of the equipment
  • Migrate the services from old to new
  • Perform UAT and generate a report
  • Remediate as needed

Network Migration

  • Create an implementation plan
  • Generate configurations for Wireless Controllers and Access Points
  • Configure the network components
  • Physical installation of the equipment
  • Migrate the services from old to new
  • Perform UAT and generate a report
  • Remediate as needed

Custom Deployment

  • Create an implementation plan
  • Generate configurations for Wireless Controllers and Access Points
  • Configure the network components
  • Physical installation of the equipment
  • Migrate the services from old to new
  • Perform UAT and generate a report
  • Remediate as needed

Manage

With Rahi’s managed services team, customers can reliably handover their network environments to a dedicated staff running 24×7, ensuring our customer SLAs are maintained.

Rahi offers four service packages for managed services to help customers offload their operational costs to a partner dedicated to their customer’s network and IT services success.

End of Project Support

  • Support the environment for a week
  • As-Built Guide
  • Basic Troubleshooting
  • Contacting escalation for vendors

First Line of Support

  • Phone call support
  • Segregated ticket queue
  • Monitor your network for alerts and issues
  • Proactively perform OS or firmware updates
  • 8×5 team
  • Defined SLAs to ticket resolutions
  • Quarterly review

Managed NOC Services

  • Everything in First Line of Support
    All in the 2nd column
  • Plus dedicate 24×7 team
  • Proactive and Reactive support
  • Build custom MOPs for mitigations
  • Weekly meetings to discuss active issues
  • Monthly review
  • QBR with stakeholders

Custom Manage

  • On-site Resident engineer
  • Network Architect escalation
  • On-call rotation
  • 24x7x365 with defined SLA
  • Monthly / weekly review
  • QBR with stakeholders